I received this letter today.  Nice quick response time!  I think this company was another GREAT savings and would purchase from them again.  I will defiantly recommend them to others!

Dear Michael,
We apologize the freight company delivered the range with the control panel dented.

We understand that you would like to receive a replacement unit right away. Unfortunately, it is on a back order with the manufacturer. Our goal is for you to have a unit in perfect condition in your home, as soon as possible.

We spoke to Maytag and they assured us they will replace the control panel and guarantee customer satisfaction. You will have a brand new unit with a brand new control panel

They will replace it and you will never know anything was ever there. It is now strictly a cosmetic damage and you will never see it again.

We are offering you as part of customer satisfaction a 10% refund to keep the unit plus a 2 year warranty for free on top of the 1 year you have from the manufacturer, which makes it a total of a 3 year warranty.

Our goal is to satisfy you and we guarantee it.

Please let us know if you would like to go along with this great offer! Please respond to this email within 2 business days so we can proceed.

Have a great day!
Thank you,
Customer Support/MR
AJ Madison
ajmadison.com

Michael wrote:

I received the shipment tonight in the dark and not as planned for tomorrow between 10a and 2p. There is a damaged stovebox that we looked at in the dark, the best of our ability and at first it looked OK. When i was able to get more light on it I noticed that it is visibly damaged. The control section on the top right is caved and dented. I called the delivery guys on the cell as they were still in sight, but they did not answer. I will try to reach customer service tomorrow. I can be reached at . Please feel free to call me to assist in correcting this issue. Thank you. Michael Golen

The appliances arrived tonight instead of tomorrow as scheduled. The stove box was damaged and we looked at it in the dark the best we could and all appeared fine. As they left I looked at it in the light and the panel is crushed in on the right side.

I tried to reach them, but if course I was unable to! I will need to call them in the morning to see about a resolution.
Shitty ass luck.
Tis life!

I have guesstimate quotes for the geothermal and I think I may be able o work with the bank to get it in budget.   I should be getting actual quotes back next week for the geo.   I also received the email that the appliances have shipped so they are on their way.  I went down and cleaned out a spot in the shop for them and told Minolia that they may be here this weekend.

The weekend has started and we are looking forward to the next few days.

Regular work day and talked to the 3 Geo heat guys today.  It will defiantly be more than I estimated.  I sent them more info to get a quote.  One guy said I needed to pay 150 for the quote and I told him I do not think so as I never have before.

The info has been sent so I am gong to get to bed as the morning will surly come quick.

I also have been allergy free for almost a week hurray!!!