OK, I see why people have issues with companies!

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Chat ID: 746290630680205792 DATE/TIME: 2018-07-30 22:34:39 Your chat transcript: Agent : Hi Michael Golen, we received your information and will connect you to a Chat Specialist. You : Billing and payments chat request Nielboy A. : Hi there how may I help you today. You : looks like I may have been double billed for the phone purchased in June. my credit card was billed $212 and now I see it on my bill also. You : you there? Nielboy A. : Yes. Nielboy A. : Please give me a moment to access your account information. You : OK. Nielboy A. : Thank one moment to review it. You : phone bought online and paid 7/4 Nielboy A. : I can see that. You : and charged again equipment on bill You : glad I caught it. sprint is making a lot of money off of auto pay people that do not check their bills! You : any idea? You : what going on? Nielboy A. : May I know did was there any changes on your devices? You : my billl does shoe $409 due correct? at least that is what I see You : I don’t understand the question Nielboy A. : Because I can see here there was charge of $192 for the equipment phone and a shipping fee of $10 You : that is the phone bought and paid for online July 4 credit payment You : j3 You : activated on this plan a few day later one it arrived in the mail. You : called support for assistance to switch with a dead phone You : all should be in the notes for this account Nielboy A. : Right so when you paid that amount online the payment went to the bill, it means that the last month bill was forwarded to the current bill. You : I am the account owner and ALL goes through me for ALL devices You : OK so why is 409 due Aug 10th? You : bill is normally about 200 a.month You : am I reading it incorrectly? am I only going to be charged aboyt 200 on the 10th via autopsy? You : autopay You : I’d hate to be down 200 in my account and dealing with sprint for a credit when I may need that cash Nielboy A. : The phone was $192 and shipping fee $10, and the current bill was around $208 You : so my account in Aug will only be billed the $208 not the 409 that it states is due to be paid? Nielboy A. : Yes the current bill is only $208 and the phone and shipping fee was total of $202 Nielboy A. : That’s why it went to over $400 You : you realize the $202 was already paid to sprint July 4th and should not be included in my August bill. so the August bill should only be about $200. You : lets shorten this. Aug 10th auto pay will deduct how much for my bill? You : what is the amount I owe sprint and is to people paid on August 10th 2018¿ Nielboy A. : That payment of of 7/4 was for the bill of June. Nielboy A. : Its the $409.25 Nielboy A. : Will come out on the 8/10 You : OK looking back at my bills it appears the autopay was not made in July. this is what has caused all this confusion. the billing at sprint leaves a LOT to be desired! I see that they never pulled the July payment as I was required to pay for the phone upfront and the billing system sucks so bad it does not know how to handle the extra events that transpire between billing cycles. You : thank you for your time and resolution was that the July autopay was not deducted. hope that helps you in the future. You : good bye. Nielboy A. : It wasn’t because you made a payment on the 4th of July. You : have a good evening Nielboy A. : Suppose to be on the 10th. You : sorry for wasting your time Nielboy A. : I respect you decision then have a goodnight! You : hope you were able to help the other customers as you did not appear to be helping me. You : bye

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Well here is a recap of the weekend.

Friday we took the toll road to the farm and it save 10 minutes as traffic was light. My VR goggles arrived and I worked with them.

Saturday did not go at all as planned. No real work on anything that was planned. No shopping as planned either.

It was accepted that the keet eggs were a fail. At about 11 we decided to go pick up some keets. We went to a place “birds and bees” just outside Rockdale. We picked up 10 keets. 6 brown, 3 grey and 1 white. When we arrived home, it was realized that the pool setup would not work.

We grabbed one of the old dog crates and released them in the cage. LOL. The bars of the create were a little too far a part and three snuck out before we were able to wrap the create in cardboard. Susan and I ran to Taylor to get some chicken wire.

I unstalled some outside lights in the area outside for Baxters pen.

Then we replaced the cardboard with the wire and then tacked the loose spots with additional wire. After quick movie we headed to bed.

Baxter continued to have problems and again we did not get much sleep.

Sunday we created a process to clean the keet cage without removing them. We followed the process and it worked pretty good. It entails taking out the heater and then sliding the crate pan out with the cage closed.

After cleaning the cage we wrapped the hottub to protection till it is installed in September. A layer of cardboard, then a layer of plastic covered by a tarp. This was secured by a strap and some rope.

Then before we left I made time to go fix Minolia’s ceiling light. I adjusted her Account vent and then went back to the main house.

We finally left at about noon. After arriving home we put the stuff away.

I cleaned up the avacado seeded and saw all three started to root. And then watched a quick movie

I emptied the dish washer and started the grill. Made brats, 2 potatoes and an onion.

Now it is 530 and i will try to relax before heading into work tomorrow.

Well, the guinea keets from the moss’s never did hatch.

So, today we traveled over near Rockdale and picked up 10 keets. They are 2 weeks old and the fun has already begun.

To make it a short story, we made a coop out of a large dog crate.

Tomorrow is Jamie’s birthday. She turns 44.

It has been quite a while since I did any photo editing. Squirrel-Jam not very good, but people can tell it is her. I like Jamsquirrel, as it turned out a little better