Your itotx.com website hosting account is storing files in a manner for which it is not intended or compatible.

While we ask that you fully review your current and intended usage, the following is of primary concern at this time:

backup of fresh installs
application_backups
galleries
camera5420

We understand that this situation was most likely not intentional. However, whether or not the content is linked or otherwise in use, storing large individual files and/or large collections of files on your website hosting space causes and contributes to various issues which negatively impact our service and, in turn, its performance and availability to other customers.

While file hosting services and server plans are designed to host large individual files and/or large collections of files, your website hosting plan is designed and optimized to serve website pages as quickly and efficiently as possible.

It is therefore necessary for you to not just reduce, but fully remove/move all content being used in this way to a compatible platform, in a timely manner.

If you require backup archives, you may wish to consider our Website Backup service. More information on Website Backup is available in our online Support Center, at https://www.godaddy.com/help/what-is-website-backup-27780

Additional compatible solutions we can provide to you for your observed usage may include Office 365‘s OneDrive cloud storage or a Dedicated Server plan. Please see our website for more information, and let us know if we can be of any additional assistance to you in that regard.

Alternatively, you may wish to consider one of the various online file storage services that are available for this purpose. As we are unable to provide any specific recommendations in regards to third-party products and services, we would respectfully suggest further research through your favorite Internet search engine, using terms such as online file storage or online cloud storage, etc., if necessary.

*** IMPORTANT ***

Due to the serious nature of this situation, your hosting account may be suspended and/or content in violation removed by our hosting administrators if you do not correct this issue by MONDAY, MAY 7, 2018 (MST, GMT -7).

However, we must ask that you please review and resolve this matter as quickly as possible. Should any associated negative impact persist or escalate in severity, it may become necessary to suspend your service and/or remove content in violation prior to the review date listed above, without further advance notification.

Please be aware that if your hosting account is suspended, any websites you host on this plan will be disabled. Additionally, should it become necessary for content to be removed on your behalf due to non-compliance and/or non-response in this matter, that content cannot be restored to your hosting space.

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Thank you for your prompt attention to this matter. If you have any questions or require any assistance, please review the support documents and contact information that is available through the Help link, once you have logged in to your MyAccount interface. Additionally, you may call us at 480-366-3501.

Thank you,
GoDaddy
Network Violations Team

donotreply
480-505-8871

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