We recently have been in contact with you regarding a serious problem with your itotx.com website hosting account. Although you did respond to this matter, this problem has still not been corrected. As a result, your website hosting account has been suspended.

Please note that this will have disabled any websites on this hosting space, as well as access to your cPanel. However, access to your website files has remained available to you through FTP.

Your website hosting account is storing files in a manner for which it is not intended or compatible. While you will need to fully review your current and intended usage, the following is of primary concern at this time:

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Whether or not the content is linked or otherwise in use, using a shared web hosting plan to store large files and/or large or growing file collections causes and contributes to various issues which negatively impact our service and, in turn, its performance and availability to other customers.

While file hosting services and server plans are designed to host large individual files and/or large collections of files, your website hosting plan is designed and optimized to serve website pages as quickly and efficiently as possible.

It is therefore necessary for you to not just reduce, but fully remove/move this improper usage to a compatible platform without further delay.

Compatible solutions we can provide to you for your observed usage include Office 365‘s OneDrive cloud storage, Business Hosting, a VPS (virtual private server) or Dedicated Server plan. Please see our website for more information, and let us know if we can be of any additional assistance to you in that regard.

Alternatively, you may wish to consider one of the various online file storage services that are available for this purpose. As we are unable to provide any specific recommendations in regards to third-party products and services, we would respectfully suggest further research through your favorite Internet search engine, using terms such as online file storage or online cloud storage, etc., if necessary.

*** IMPORTANT ***

Access to your website files has remained available, in order for you to address this situation.

When you have fully addressed this issue, please contact us, as described below, with the specific details of the steps you have taken to prevent any further recurrence. Once you have supplied the required information, your website hosting account may be considered for reinstatement.

However, as it is necessary to bring this matter to a timely conclusion, your hosting account is scheduled to be reviewed again THURSDAY, MAY 17, 2018 (MST, GMT -7). In order to prevent it becoming necessary for our hosting administrators to remove any remaining content in violation following that review, please ensure this issue has been fully resolved before that date.

NOTE: It remains crucial that you fully resolve this matter as quickly as possible. Should any associated negative impact persist or escalate in severity, it may become necessary to further suspend your service and/or remove content in violation prior to the review date listed above, without additional advance warning.

Please keep in mind that any content which may be removed due to non-compliance and/or non-response in this matter cannot be restored to your hosting space.

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Thank you for your prompt attention to this matter. If you have any questions or require any assistance, please review the support documents and contact information that is available through the Help link, once you have logged in to your MyAccount interface. Additionally, you may call us at 480-366-3501.

Thank you,
GoDaddy
Network Violations Team

donotreply@godaddy.com
480-505-8871

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